The protection of your privacy is a top priority. This privacy policy explains how we collect, use, process, and protect your personal information when you use our services within Sakura Casino. We are committed to complying with French and European data protection legislation.
We may collect and process the following types of data:
Identity data: Name, surname, date of birth (for legal age verification).
Contact data: Email address, phone number, postal address.
Transaction data: Details of deposits and withdrawals, transaction history.
Technical data: IP address, browser type, time zone, operating system.
Usage data: Information on how you use our platform and your gaming habits.
The processing of your data is based on the following legal grounds:
The performance of the contract that binds us to you.
Compliance with our legal obligations (in particular, anti-money laundering).
Your explicit consent for specific purposes (e.g., direct marketing).
Our legitimate interest in ensuring the security and improvement of our services.
Your data is processed for the following purposes:
Management and administration of your user account.
Processing of your financial transactions.
Provision of personalized customer support.
Fraud prevention and compliance verification.
Statistical analysis to improve user experience.
We only retain your personal data for the period strictly necessary for the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements. After this period, the data is either deleted or anonymized.
We may share your information with third-party service providers (payment processors, identity verification services) acting under our control. In case of data transfer outside the European Economic Area, we implement appropriate safeguards to ensure a level of protection equivalent to that required by the GDPR.
We have implemented rigorous technical and organizational security measures to prevent your personal data from being accidentally lost, used, modified, or accessed without authorization. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
In accordance with the regulations, you have the following rights:
Right to access and rectify your data.
Right to erasure ("right to be forgotten") under certain conditions.
Right to restrict processing.
Right to data portability.
Right to object for legitimate reasons.
To exercise your rights or for any questions regarding this policy, you can contact our data protection officer at the following address:
Email: [email protected]
This policy may be updated periodically. We encourage you to check this page regularly to stay informed about how we protect your information.