Responsible Gaming Policy

Our commitment

At Sakura Casino, we believe that gaming should remain a leisure and entertainment activity. We are committed to promoting healthy gaming practices and protecting our users from the risks associated with addiction. The safety of our players and their well-being are at the heart of our operational concerns.

Protection of minors

Access to our platform is strictly prohibited for persons under 18 years of age. We carry out systematic identity checks to verify the age of our users. We encourage parents to use filtering software to restrict access to gambling sites on devices shared with minors.

Control and prevention tools

To help you keep control of your gaming habits, we offer you several tools:

Deposit and loss limits

You can set daily, weekly, or monthly limits for your deposits or losses. Once this limit is reached, the system will automatically block any further transactions until the end of the defined period.

Session time limits

It is possible to set time alerts or automatic disconnections after a certain playing duration to help you take regular breaks.

Break and self-exclusion

If you feel you need to step away from gambling, you can request a "time-out" period (short duration) or a definitive self-exclusion. During this period, your account will be inaccessible and you will not receive any promotional communication.

Warning signs

It is important to stay vigilant. Here are some signs that may indicate problematic gambling behavior:

Gambling to recover losses.

Borrowing money to gamble.

Neglecting social, family, or professional life in favor of gambling.

Feeling irritable when reducing playing time.

Considering gambling as a source of income rather than entertainment.

Tips for staying in control of your gambling

Set a gambling budget in advance and never exceed it.

Never gamble under the influence of alcohol or medication.

Set a time limit before starting a session.

Gambling is entertainment, not a solution to your financial problems.

Professional help

If you think gambling is becoming a problem for you or a loved one, we strongly encourage you to consult organizations specializing in player assistance. Confidential and free support services are available to help you regain control.

Monitoring and training

Our teams are trained to identify at-risk behaviors and are ready to intervene to offer help or limitations to users showing signs of gambling-related distress.